Call us: 0124 - 2588137

Monday - Friday: 10:30 am - 5:00 pm

Shipping and Delivery

Shipping and Delivery:

 M.R.Creations online shopping site provides all its customers with a transparent and easy to understand shipping policy. We take pride in making our customers online shopping experience with us a memorable one. Please read the following shipping policy carefully before buying any our products.

 

Placing an Order

Placing an order at myrosa.in is quite easy and hassle-free! All you need to do is just select the items you want to purchase, enter your shipping address , contact  details and payment information and you are done. If you need an assistance, please contact our skilled customer service experts at 0124-4009157

  1. Successful Orders :Once your Order is placed successfully, you will receive a confirmation email and SMS from myrosa.in. The e-mail and SMS will have all the details associated to your specific order. Alternatively, you may also view your Order details at My Account sections on the Website (only if you are a registered user).

  2. Shipping Charges: We provide absolutely free shipping on all our pre-paid products provided the total value of the shipment is Rs.699/- and over .For items with COD (Cash on Delivery) a nominal fee of Rs.95/- is charged (genuine offset logistics cost) .                                                                                                                                 Note: Please be informed that COD and shipping charges are non refundable and would not be included in the refund value of the shipment. 
  3. Delivery Time: For metro city orders, it takes approximately 24 working hours for goods to arrive at your door step. For non metro cities and other areas  it can take approx 4-5 working days, depending on the product despatch time ,however there may be occasions where due to unavoidable reasons eg. bad weather, delays etc, your delivery may take slightly longer. In case a situation like this does arise we will take all possible effort to communicate all necessary information to you through email or SMS.
  4. Tracking : You will receive an email/SMS from  us one’s your order is dispatched from our warehouse, this email contains the tracking number provided by the logistics company. To track your shipment details please log on to http://www.fedex.com/in  followed by tracking number. In case you are unable to locate our shipment please email us at care@myrosa.in and we will more than happy to assist you.

Note: Working days are from Mon to Fri (10:30am to 5:00pm) exceptSaturdays ,Sundays and public holidays.